Operations of a conscious municipality
Italy's"conscious municipalities" shift from reactive to proactive governance using neural networks and cognitive twins.
Italy boosts Digital Public Services, but digital skills gap persists
Italy is rapidly improving the digitalisation of public services, while still struggling to close gaps in digital skills and the ICT workforce, according to the European Commission’s Digital Decade 2025 country report
Albania’s Digital Leap: AI and e-Governance Drive a New Era of Public Services
Albania is undergoing one of its most significant institutional transformations, with over 95% of public services now fully digitized and accessible through the e-Albania platform. The platform, which serves 3.3 million users both at home and abroad, has processed 49 million services since 2020, saving citizens and businesses an estimated…
Pioneering the Future: Albania Introduces Its First Artificial Intelligence Minister
“Diella” is the first AI Minister based on artificial intelligence (AI), initially developed by the National Agency for Information Society (AKSHI) and later officially appointed by Prime Minister of Albania as the “Virtual Minister for Public Procurement”. Representing the Minister of State for Artificial Intelligence, Diella symbolizes a bold step…
Podgorica as an Example of Digital Practice: The ePodgorica Portal Simplifies Citizen Access to Services
Objectives and Scope of the Initiative The Capital City of Podgorica has positioned itself at the forefront of local digital transformation in Montenegro through the launch of the ePodgorica portal. This initiative was developed within a broader local governance modernization strategy, with the main goal of improving the efficiency, accessibility,…
PNRR, first results on digitalization – ‘online applications’ prototypes
This initiative is part of the “1,000 experts” project, specifically under the “Digitalization Task Force” line. In summary, digital procedures have been designed and activated to simplify processes for technicians, and consequently for citizens, in the fields of seismic deposit and quarries and peat bogs As part of the activities…