Montenegro is taking major steps toward a fully digital public administration, positioning itself as a regional leader in digital transformation. In February 2025, the Government of Montenegro adopted the Public Services Digitalization Plan 2025–2027, a strategic roadmap designed to enhance efficiency, transparency, and accessibility of public services for citizens and…
Avansis Online is a digital platform implemented by Caracal City Hall, in Romania, with the goal of improving the delivery of public services in relation to citizens. Active since November 2023, the platform is accessible 24/7 and allows both authenticated and non-authenticated users to interact directly with the local administration…
Objectives and Scope of the Initiative The Integrated Activity and Organization Plan (PIAO), effective from July 1, 2022, represents a significant reform for the Italian Public Administration (PA). Introduced by Article 6 of Decree Law No. 80/2021, the PIAO aims to simplify administrative processes and enhance the quality and transparency…
The Apulia Region’s Digital Agenda 2030 aims to create a more digital and sustainable society. Its objectives focus on: developing digital skills for education, work, and reducing inequalities; building secure and sustainable digital infrastructures for energy efficiency and mobility; fostering the digital transformation of businesses for economic growth and environmental…
The report highlights both progress and critical challenges for public administration capabilities and services within the EU’s digital transformation. While there have been advancements, significant gaps remain, particularly concerning digital skills, technological dependencies, and administrative complexity. The report notes steady progress in the digitalization of key public services in 2024.…
In Emilia Romagna 10 Thematic Communities (ComTem) have been launched during spring this year. During the kick-off meetings, participants shared the main proposals and needs identified within their institutions and identified potential activities to be undertaken as part of this new process. Later, the coordinators of each ComTem identified specific…
