TESTA (Trans-European Services for Telematics between Administrations) is a secure and private IP-based network developed and maintained by the European Commission. It enables confidential data exchange among public administrations and institutions across EU Member States and associated countries, playing a vital role in European digital sovereignty and cross-border interoperability. The…
The Apulia Region’s Digital Agenda 2030 aims to create a more digital and sustainable society. Its objectives focus on: developing digital skills for education, work, and reducing inequalities; building secure and sustainable digital infrastructures for energy efficiency and mobility; fostering the digital transformation of businesses for economic growth and environmental…
The belief that citizens, especially the elderly, always prefer in-person public services is rooted in generalization, organizational inertia, and fear of change. The solution isn’t to replace physical with digital services, but to integrate them smartly through a multichannel approach. This involves designing user-friendly digital tools, offering assistance for the…
