Objectives and Scope of the Initiative The Integrated Activity and Organization Plan (PIAO), effective from July 1, 2022, represents a significant reform for the Italian Public Administration (PA). Introduced by Article 6 of Decree Law No. 80/2021, the PIAO aims to simplify administrative processes and enhance the quality and transparency…
Objectives and scope of the initiative or experience DDL 2316 aims at to ensure consistency with EU Regulation, preserving a precautionary approach in sensitive sectors, and to adapt the principles of transparency, human oversight, and accountability to the national context. While AgID has developed, in implementation of the PA Three-Year…
INAD is Italy’s National Index of Digital Domiciles, listing certified email addresses (PEC) for individuals, certain professionals, and private entities. It enables legally valid digital communication with public administrations. Registration is done via domiciliodigitale.gov.it using SPID, CIE, or CNS. The system ensures faster, paperless, and secure delivery of official notifications.…
The CiThe FICEP project, co-funded by the European Commission, established Italy’s national eIDAS node—its first cross-border identity server. Led by AgID in partnership with Infocert, the Polytechnic University of Turin, and Telecom Italia, the initiative enables Italian citizens to access public and private online services across the EU using SPID…
The City of Palermo has launched an advanced Smart City Control Room (CoRo), designed to monitor and manage key urban services in real time. Located at the Municipal Police Headquarters, the CoRo integrates AI, big data, georeferenced platforms, and a network of sensors and cameras to oversee areas such as…
Objectives and scope of the initiative or experience The Basic Cybersecurity Handbook for Public Administration Employees is an operational guide designed to raise awareness and strengthen digital security practices within Italy’s public sector. Its primary objective is to address the growing number of cyber incidents—often triggered by human error—by fostering…
